Refund Policy

Last updated: October 18, 2026. Operator: Marut Marutyan, Yerevan, Armenia. Contact: support@tenderscope.app.

14-day refund on subscriptions

If a paid plan (Pro, Team or API, monthly or yearly) is not right for you, ask for a full refund within 14days of any payment: the first purchase or a renewal. You do not need to give a reason.

Extra-call packs

A $5 extra-call pack can be refunded within 14 days of purchase if none of its extra calls has been used.

How to ask

Write to support@tenderscope.app from the email you signed up with, or use the link in your Paddle receipt email. We answer within 2 business days.

How refunds are paid

Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders. Paddle returns the money to your original payment method; banks usually show it within 5–10 business days.

Cancel any time

You can cancel your subscription at any time from the link in your Paddle receipt email or by writing to us. The paid plan stays active until the end of the period you paid for and does not renew. Cancelling without a refund request does not refund the current period.

After a refund

Your account returns to the Free plan with its limits. Your account and keys stay.

Your legal rights

This policy does not limit any rights you have under the consumer protection laws of your country.